Terms and Conditions

1. Introduction

1.1 This agreement governs the entire relationship between you, the Client, and Virtue Map (referred to as “we,” “us,” “the company,” “the website,” or “Virtue Map”), which provides services through its website or mobile app. You can reach us via email at [email protected]

1.2 Before entering into a distance contract, we will provide you with the text of this agreement in an electronic or another durable format. If this is not feasible, we will inform you how to access the agreement at our premises or request a copy free of charge.

1.3 It is important that you carefully read and understand this agreement before accepting it and using our services. By using our services, you acknowledge that you have read, understood, and agreed to be bound by this agreement.

1.4 This agreement includes a mandatory arbitration provision, as described in Section 17 below, which requires arbitration on an individual basis to resolve disputes rather than jury trials or court proceedings, including class actions.

2. Definitions

2.1 Certain terms are defined in the introductory part of this agreement. Unless otherwise stated, the following capitalized terms have the meanings set forth below:

(a) Agreement: Refers to the agreement for providing services and/or goods concluded online between the company and the client.

(b) Client: Refers to the user of the company’s services and/or the buyer of goods as explained in this agreement.

(c) Offer: Refers to the offer made by the company to the client for the provision of services and/or goods through the website or mobile app.

(d) Privacy Policy: Refers to the privacy policy of the company published on the website or mobile app.

(e) Services: Refers to the digital content provided by the company to the client, as well as the accessibility to the website or mobile app, including information, text, and images offered or provided there.

(f) Digital Content: Refers to the digital content, individual digital plans, and other digital content sold online by the company.

(g) Goods: Refers to supplements or other physical products sold online by the company.

(h) Distance Contract: Refers to a contract concluded between the company and the client within the framework of a system organized for the distance sale of digital content and/or goods.

(i) Website: Refers to the website available at www.virtuemap.com.

3. Submission of the Offer

3.1 We will provide you with the opportunity to receive an offer.

3.2 You will be asked to provide certain information before receiving the offer. It is your responsibility to provide current, correct, and comprehensive information as requested.

3.3 Once you submit the required information, we will provide you with the offer, including details such as the payment amount, payment options, and other relevant information.

3.4 Accepting the Offer

3.4.1 You accept the offer by choosing a payment plan/method for the services.

4. Distance Contract

4.1 The distance contract is concluded when you accept the offer, as indicated in paragraph 3.4.

4.2 Upon your electronic acceptance of the offer, we will confirm receipt electronically. If you purchase digital content, it will be provided to the email address you provided or on the mobile app.

4.3 If the agreement involves digital content that is not supplied on a tangible medium, you agree to waive your right of withdrawal from the agreement, except in cases of faulty delivery.

4.4 While we strive to ensure that our services operate smoothly, we cannot guarantee uninterrupted, error-free service or that the information provided will be entirely free from viruses, hackers, or other disruptions. By using our services, you assume the associated risks.

4.5 We may modify, expand, or improve our services from time to time without prior notice. We may also discontinue or disable certain aspects of the services at our discretion. Your use of the services does not entitle you to continued provision or availability of the services.

4.6 By using our services, you agree that:

4.6.1 You will not access the services if you are under the age of 18.

4.6.2 You will prevent access to the services by children under the age of 18 and accept responsibility for any unauthorized use of the services by minors.

5. Payments

5.1 The price for the services and/or goods offered will not increase during the validity period specified in the offer, except for changes in VAT tariffs.

5.2 You agree to:

5.2.1 Pay all additional costs, fees, charges, applicable taxes, and other charges that may be incurred.

5.2.2 Purchase services and/or goods using a valid credit card or another accepted form of payment.

5.2.3 Provide us with current, correct, and comprehensive information as required. Failure to do so may result in the suspension of services or delivery of goods, and you may forfeit any refund.

5.3 After you are transferred to the third-party payment service provider, the risk of loss or damage passes to you. Your online payments will be handled and processed by the third-party provider, and the company will not store or use sensitive payment data. We are not liable for any payment issues or disputes arising from third-party payment services, and we may change providers as needed.

5.4 Unless otherwise indicated, all prices and costs are in US dollars.

5.5 Goods remain the property of the company until full payment is made. The price applicable is the one in effect at the time of your order. Shipping costs and payment fees are disclosed before confirming the purchase.

5.6 For shipments outside the US, you authorize the company to import goods on your behalf. You agree to pay applicable taxes and duties in addition to the purchase price if required.

5.7 All transactions conducted through the company are handled by third-party gateways for secure processing. Card information is not stored, and encryption is used for all transactions. Please review the terms and conditions of your chosen payment gateway.

5.8 To ensure uninterrupted service or delivery, services and goods are offered on automatic renewal.

5.8.1 Automatic renewal renews the service or delivery of goods upon expiration for a period equal to the most recent term. You may cancel the subscription at least 48 hours before the current period ends to avoid automatic renewal.

5.8.2 If you do not cancel, we will automatically renew the service or delivery and charge the associated payment method.

5.8.3 If you purchased the subscription on our website, you can cancel it by logging into your account or contacting our support team. If you purchased the subscription through the Apple App Store or Google Play, you must cancel through your Apple or Google account.

5.9 Special deals may have additional terms and conditions that apply together with this agreement.

5.9.1 Trials of paid subscriptions may be offered for a limited time without payment or at a special price. If you do not wish to be charged, you must cancel before the trial ends.

5.9.2 Promotional codes, gifts, special discounts, or other offers may have separate terms and conditions presented with the deal. You agree to comply with any such terms and conditions.

6. Refund Policy

6.1 Cancellation

You can cancel your subscription at any time, but access to subscription services will continue until the billing period ends.

6.2 Money-Back Guarantee

If you are dissatisfied and did not achieve visible results from our program, we offer a money-back guarantee.

6.2.1 To request a refund:

  • Contact us at [email protected] within 10 days of the initial purchase.
  • Provide reasons why you believe the plan did not work for you.
  • Provide evidence that you followed the instructions for at least 7 consecutive days.
  • Our Customer Service Team will review your request within 1 to 3 business days and make a final decision.
  • Approved refunds may take 5 to 10 business days to process.

6.3 A refund will not be issued if:

  • You did not follow the money-back guarantee procedure.
  • You refused to follow instructions or provide requested assistance.
  • You did not read the Terms and Conditions before purchasing.
  • The plan was purchased by mistake or based on incorrect assumptions.
  • You changed your mind for non-technical reasons.

6.4 Note for EU/UK residents

As an EU/UK resident, you have the right to withdraw from the purchase of digital content within 14 days, unless the performance of the agreement has begun with your consent. You waive this right once our servers validate your purchase and deliver the content, except in cases of faulty digital content.

7. Intellectual Property Rights

7.1 All intellectual property rights related to the services and services-related content are owned by the company.

7.2 You must not reproduce, disassemble, reverse engineer, distribute, publicly display or perform, or publish the services or digital content without our prior written consent.

7.3 You grant the company a perpetual, worldwide, royalty-free license to use your user content, excluding trademarks, for reproduction, distribution, performance, display, creation of derivative works, and other exploitation, subject to any applicable laws.

7.4 No part of this agreement transfers intellectual property rights to you, except as expressly stated in section 8.1.

8. Use of Digital Content

8.1 You are granted a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to use digital content solely for personal, non-commercial purposes.

8.2 The license term is 5 years from the date you receive the digital content unless terminated earlier as outlined in this agreement.

8.3 Digital content must only be used for personal, non-commercial purposes unless expressly provided otherwise.

8.4 You must not edit, reproduce, transmit, lend, or make digital content available to third parties or perform any acts beyond the scope of the license.

8.5 The company may impose restrictions on the scope or number of devices on which digital content can be used.

8.6 Violation of this section may result in the suspension of access to digital content, and you may be held liable for any resulting losses.

9. Sale of Digital Content Prohibited

9.1 You are prohibited from selling, offering for sale, sharing, renting out, or lending digital content or copies of digital content.

10. Privacy Policy

10.1 The processing of your personal data is governed by the privacy policy. We recommend printing and keeping a copy of the privacy policy together with this agreement.

11. Indemnification

11.1 You agree to indemnify and hold the company, its affiliates, officers, directors, employees, agents, licensors, subsidiaries, joint ventures, and suppliers harmless from any claims, including reasonable attorneys’ fees, arising from your breach of this agreement or use of the services.

12. Limitation of Liability

12.1 You acknowledge and agree that the company shall not be liable for any damages arising from your use of the services, including direct, indirect, incidental, special, consequential, exemplary damages, or losses based on warranty, contract, tort, or any other legal theory.

12.2 The company makes no warranty that the services will meet your requirements or expectations, that they will be uninterrupted, timely, secure, or error-free, or that any errors will be corrected.

12.3 Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

13. Termination

13.1 You may terminate this agreement at any time by ceasing to use the services and notifying us in writing.

13.2 We may terminate this agreement at any time without notice if you fail to comply with any term or condition of this agreement.

13.3 Upon termination, you must cease all use of the services and destroy any copies of digital content.

14. Governing Law

14.1 This agreement is governed by and construed in accordance with the laws of the jurisdiction in which the company is incorporated.

14.2 Any dispute arising out of or in connection with this agreement shall be subject to the exclusive jurisdiction of the courts in the jurisdiction in which the company is incorporated.

15. Entire Agreement

15.1 This agreement, together with the privacy policy, constitutes the entire agreement between you and the company regarding the services and supersedes any prior agreements or understandings, whether oral or written.

16. Amendments

16.1 The company reserves the right to modify or amend this agreement at any time. Any changes will be effective upon posting the modified agreement on the website or mobile app.

16.2 It is your responsibility to review the agreement periodically. Your continued use of the services after the posting of any changes constitutes your acceptance of the modified agreement.

17. Dispute Resolution and Arbitration

17.1 Any dispute arising out of or in connection with this agreement shall be resolved by binding arbitration in accordance with the rules of the chosen arbitration institution.

17.2 The arbitration shall take place on an individual basis, and class actions, class arbitrations, and representative actions are not permitted.

17.3 The arbitration award shall be final and binding, and judgment upon the award may be entered in any court having jurisdiction.

17.4 This arbitration provision does not prohibit either party from seeking injunctive relief in a court of competent jurisdiction.

18. Language

18.1 The governing language of this agreement is English. Any translations of this agreement are for convenience only, and the English version shall prevail in case of a dispute.

By accepting this agreement and using our services, you acknowledge that you have read, understood, and agreed to be bound by all the terms and conditions outlined herein.